Unit 3 - per the contract and are non-negotiable. Items...

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Running Head: UNIT 3 ASSIGNMENT 1 Unit 3 Assignment Kaplan University June 10, 2010
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UNIT 3 ASSIGNMENT 2 Music Unlimited 1234 Hanging Note Way Lands End, ME 04321 123-456-7890 Denise Wall 1234 Riverside Dr. Peralta, NM 87042 Dear Ms. Wall: Thank you for your letter. I am sorry to hear you are having difficulties with our service. As per the contract signed by you, a book will be shipped monthly. It is crucial we receive your statement on time each month for our automated system to be able to register that you do not wish the current month’s selection. These processes have been implemented for all of our customers as
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Unformatted text preview: per the contract and are non-negotiable. Items that have been shipped are non-returnable. Please be assured that we will correct any errors that arise on our behalf as we want to retain good customers. While I am unable to negate the contract signed, I would like to offer you a free book of your choosing as a gift to you. We hope you will reconsider and continue as a satisfied book club subscriber. If you have any additional questions regarding this matter, please dont hesitate to contact me directly at (123) 456-7890. Sincerely, Customer Operations Representative Music Unlimited...
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This note was uploaded on 09/25/2011 for the course IT IT133-07 taught by Professor Sherrykersey during the Spring '11 term at Kaplan University.

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Unit 3 - per the contract and are non-negotiable. Items...

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