CommunicationCommunication Functions1.Control member behavior.2.Foster motivation for what is to be done.3.Provide a release for emotional expression.4.Provide information needed to make decisions.CommunicationThe transference and the understanding of meaning
The Communication ProcessChannel–The medium selected by the sender through which the message travels to the receiverTypes of Channels–Formal Channels•Are established by the organization and transmit messages that are related to the professional activities of members–Informal Channels•Used to transmit personal or social messages in the organization. These informal channels are spontaneous and emerge as a response to individual choices.
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