Study Guide Exam 2 -Summer 2010

Study Guide Exam 2 -Summer 2010 -...

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MNGT 360: Exam 2: REVIEW – Chapters 7-13 CH 6: Motivation 1. What is motivation? Motivation is a process that starts with a physiological or psychological deficiency or need that activates a  behavior or a drive that is aimed at a goal or incentive Human motives are variously called physiological, biological, unlearned, or primary. Need -> Drives -> Incentives  2. Know Table 6.1 and the different types of needs Need:  there is a physiological or psychological imbalance Drive:  a deficiency with direction, set up to alleviate needs, action oriented, provide the thrust to reach an  incentive At the heart of motivation Incentive:  anything that will alleviate the need and reduce a drive, the end goal, restores balance Note: In this model an incentive is what you are going towards  A must be  unlearned  and must be  physiologically  based People develop different appetites for the various physiological motives because people have the same basic  physiological makeup Common: Hunger Thirst Sleep Avoidance of Pain Sex Maternal Concern A motive must be unlearned but not physiologically based Curiosity, manipulation, and activity  motives Not allowing these types of motives to be expressed and fulfilled may have serious  consequences Affection  motive Adds importance in the study of human behavior and organizational behavior 3. What are Alderfer’s ERG Needs? a.Existence - survival b.Relatedness – interpersonal/social relationships c.Growth – desire for personal development 4. What are the 5 stages of Maslow’s Hierarchy of Needs? Maslow – Hierarchy of Needs a.5 stages, builds on each other 1. Physiological, Safety, Love, Esteem, Self-Actualization  b.goal self-actualization – not everyone reaches SA 9375c163868e89b0ff969c09175ea53c26bcd9d3.doc 1
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    5. What is Herzberg’s Two Factor Theory? Herzberg  –  2 Factors   a.Hygiene/Motivators  b.Often seen as ‘too simplistic’ c.Hygiene – job basics/requirements d.Motivators – over and above 6. What do you know about need for achievement? Achievement:  the degree to which a person wishes to: accomplish challenging goals, succeed in competitive situations,  and exhibit the desire for unambiguous feedback regarding performance Achievement motive –  n Ach  - McClelland Moderate risk taking Need for immediate feedback Satisfaction with accomplishments – accomplishing a task is intrinsically satisfying in and of itself –  “check” Preoccupation with the task Affiliation motive –  n Aff  Is sometimes equated with social motives and/or group dynamics
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This note was uploaded on 09/26/2011 for the course MGMT 360 taught by Professor Staff during the Summer '10 term at UNL.

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Study Guide Exam 2 -Summer 2010 -...

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