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Chpt 9 - > > > > > > > > Chapter 9 Human Resource...

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> > > > > > > > Human Resource Management, Motivation, and Labor-Management Relations Chapter 9
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Explain the importance of human resource management. Describe how recruitment and selection contribute to placing the right person in a job. Explain how training programs and performance appraisal help employees grow and develop. Outline the methods employers use to compensate employees. Discuss employee separation and the impact of downsizing and outsourcing. Explain how Maslow’s hierarchy- of-needs theory, goal setting, job design, and managers’ attitudes relate to employee motivation. Summarize the role of labor unions and the tactics of labor-management conflicts. 1 2 3 4 5 6 7 Learning Goals
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1) Providing qualified, well-trained employees for the organization. 2) Maximizing employee effectiveness in the organization. 3) Satisfying individual employee needs through monetary compensation, benefits, opportunities to advance, and job satisfaction. Vital to All Organizations Human resource management - function of attracting, developing, and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives. Three main objectives:
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Human Resource Responsibilities
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25% of human resource professionals report a shortage of job candidates with degrees in science, engineering, technology and mathematics. 78 million Baby Boomers will retire with only 46 million Generation X workers available to replace them. HR must be creative in searching for qualified employees. Businesses look both internally and externally. Recruitment & Selection
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Must follow legal requirements. Civil Rights Act of 1964 Equal Employment Opportunity Commiss programs Civil Rights Act of 1991 Failure to follow these exposes company to risk of litigation. Hiring is a costly process for employers. Some employers require employment tests. Selecting and Hiring Employees
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Orientation and Training Newly hired employee often completes an orientation program Inform employees about company policies Employee manuals Describe benefits/programs Training Training Programs On-the-job Training Classroom and Computer-based Training Management Development
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Performance appraisal - evaluation of an employee’s job performance Some firms conduct peer reviews while other firms allow employees to review their supervisors and managers. May conduct a 360-degree performance review , a process that gathers feedback from a review panel that includes co-workers, supervisors, team members, subordinates, and sometimes customers. Performance Appraisals
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Wages - compensation based on an hourly pay rate or the amount of output produced Salary - c ompensation calculated on a periodic basis, such as weekly or monthly.
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