Perceiving - Perceiving the Communication of Others The...

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Unformatted text preview: Perceiving the Communication of Others The Process Pre Stage 1 Skills: Perceiving, Attending, Listening, Responding Human Relations Model Stage 1 Facilitation: Empathy, Warmth, Respect Stage 2 Transition: Concreteness, Genuineness, Self-Disclosure Stage 3 Action: Confrontation, Immediacy Overview of Effective Communication Styles Perceiving listening styles Perceiving request types Perceiving spoken feelings Responding with good attending Responding with human presence Perceiving the Communication of Others Perceiving is… The process of interpreting information that we bring in. a pre-stage one skill that is the core of improved human relations in the classroom. accurately discerning the overt and covert messages of others limited by needs, beliefs, biases, fears, and expectations of helper and helpee Are all perceptions the same? Avoiding Inaccurate Perceptions 1. Know your fears, beliefs & expectations that filter your communication with others. 2. Learn a skilled approach to clearly perceiving the covert messages others send. Essential Classroom Perceptions 1. Learning Styles a. Visual: bright, clear, see b. Auditory: Sound, hear, loud c. Kinesthetic: Grasp, hard, handle, feel 1. Verbal Messages a. Request types b. Spoken feelings 1. Nonverbal Messages a. Body language b. Facial expression of feelings c. Learning styles: “eye movements” Today Today Thursday Perceiving Essentials 1. To perceive others without distorting or judging their messages. 2. To be aware of your own verbal and nonverbal messages. 3. To understand the issues of nonverbal communication. Perceiving Learning Styles In Class Activity Complete the Learning Styles Inventory Tally Scores 10 points awarded! Our Learning Styles Visual Auditory Kinesthetic Perceiving Verbal Requests What type of request is the helpee actually making? What does this person need? What does this person want from me? What is he/she asking me to do? Types of Verbal Requests Hint: These are important! 1. Request for Action- Direct or indirect- For example: “I need a ride home” versus “I don’t have a ride home.” - To Answer: Say what you can and will do, then respond to any other message you think you hear....
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This note was uploaded on 09/25/2011 for the course CNED 3053 taught by Professor Staff during the Fall '11 term at Arkansas.

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Perceiving - Perceiving the Communication of Others The...

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