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Unformatted text preview: them. b. When a customer tells his or her friends about the deal they just got at a certain retailer c. Tracking specific customers buying habits and crafting products and messages according to what research shows. d. When a company gives their product to customers free of charge on certain occasions. 3. What is the term for inventory and cash losses from shoplifting and employee theft? 1. Depreciation 2. Anticonsumption (3.) Shrinkage 4. Burglary...
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- Spring '11