Conflict Styles paper

Conflict Styles paper - Langston1 Eric S. Langston...

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Langston1 Eric S. Langston Communication and Conflict Dr. Joseph Folger Conflict Coaching Assignment March 2, 2011 On February 08, 2011, I attended the conflict styles coaching session at Tuttleman Counseling services. It was a very beneficial and enlightening session in which I learned several things about myself. At the beginning of the session, I was given the Thomas-Kilmann Conflict Mode Instrument. The Thomas-Kilmann Instrument is comprised of 30 questions in which you are given two scenarios per question, and you are to choose the option that best fits you. Upon completing the test, we then scored and interpreted the test. When scoring the test, identifying your conflict styles will fall under two categories; assertiveness and cooperativeness. Assertiveness is the ability of an individual to assure their own objectives, cooperativeness is the capability of a person to meet the needs and wants of the opposing party. Although assertiveness and cooperativeness are used to categorize a person’s behavior during conflict, there are five methods of confronting conflict. Those five methods include competing, collaborating, compromising, avoiding, and accommodating. Competing is assertive as well as uncooperative. In the competing stage, an individual tries their best to advance their thoughts and concerns without considering the position of the other person. Competing involves being very dominating, and attempting to win the battle. Collaborating is considered to be assertive and cooperative. Collaborating includes both parties admitting the strengths and weaknesses of their arguments, as well as trying to satisfy the concerns of both parties equally. Compromising is intermediate in both assertiveness and cooperativeness. During compromising, both parties seek to reach a mutual understanding; parties are in the middle of competing and compromising. All concerns are not met in
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Langston2 compromising, but parties are able to reach a middle ground. Avoiding is unassertive and uncooperative; the individual typically avoids the issues that they have, as well as the concerns of the other party. In many cases, avoiding is accomplished by veering away from the conflict. Accommodating is unassertive and cooperative; a person fails to assert their concerns, and they
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Conflict Styles paper - Langston1 Eric S. Langston...

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