KIC000052 - ESSAY QUESTION' Respond to ONE of the 3...

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ESSAY QUESTION' Respond to ONE of the 3 following essay questions. Be sure to answer all parts of the question (75 points possible)l I. Scenario (for Question 1 only)' Dennis Springer was hired as the neW director of Walton Memorial Hospital. Walton Memorial's mission has always been to provide outstanding patient care, based on tllefounder, Dr. Ben Walton's, reputation for his "remarkable gift" for healing. Currently, however, Walton Memorial is losing its patient base to a newer, smaller competitor that is noW viewed by many as the more personal and caring hospital. Two weeks before the holidays, 135 employees were laid off at Walton, due to the decline in patients. The morale of existing patients seems to be at an all time low. The HR director believes that the low morale is due to management's poor interpersonal skills. Another issue seems to be that supervisors don'tfeel as though they are treated like members of management. Yet another problem is that staff members are sometimes "getting
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KIC000052 - ESSAY QUESTION' Respond to ONE of the 3...

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