quiz - Question 1 Marks: 1 In class, we discussed a number...

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Question 1 Marks: 1 In class, we discussed a number of characteristics of the internet. Which of the following is a consequence of the 24/7 availability characteristic? Choose one answer. a. You can do maintenance anytime your site is not being used by customers. b. Because the internet never closes, customers have more opportunities to consider other options. c. Automated responses that take more then 24 hours should be personalized. d. Customers who visit your website during downtime are more likely to buy from you. e. When you do maintenance during uptime, you have to be considerate of the needs of your customers. Correct Marks for this submission: 1/1. Question 2 Marks: 1 In class, we discussed a number of characteristics of the internet. Which of the following is an issue associated with the internet culture characteristic? Choose one answer. a. In times of national emergency, the military has priority on all commercial bandwidth. b. There are no barriers to communication in chatrooms or with instant messaging. c. People are usually excited to find unexpected commercial messages in their e-mail. d. There is an expectation that customers will find something of value for free when they visit your
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This note was uploaded on 09/29/2011 for the course MKTG 431 taught by Professor Brucerobertson during the Spring '07 term at S.F. State.

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quiz - Question 1 Marks: 1 In class, we discussed a number...

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