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Unformatted text preview: *Follow six-step procedure on pp. 44-45. *What is the first thing you should do when trying to resolve a conflict? What is groupthink and what causes it? (p. 45) Which method is most effective in producing a creative, high-quality group decision? (p. 45) What are characteristics of successful teams? (pp. 45-48) 1) 2) 3) 4) 5) 6) 7) 8)-6-...
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- Spring '11