fall2011joshsmartToxicManagersPPT[1] (1)

fall2011joshsmartToxicManagersPPT[1] (1) - manager with...

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Click to edit Master subtitle style 9/27/11 Module 2: Individual Differences By: Josh Smart (Article by: Roy Lubit) The Tyranny of Toxic Managers: Applying Emotional Intelligence to Deal
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9/27/11 Characteristics of Toxic Managers Make work seem like war zones at times Complicate work Drain energy from productivity Derail projects Destroy careers Self- centered Divided into 4 categories: 1. Narcissistic 2. Aggressive 3. Rigid 4. Impaired We must learn what their objectives are and what tactics to use to combat!
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9/27/11 Narcissistic Types: 4 Types of Toxic Managers Aggressive
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9/27/11 Rigid Types: 4 Types of Toxic Managers (cont.) Impaired
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9/27/11 Effective Intervention What is driving someone’s difficult behavior? Must identify the RIGHT way to handle different types of toxic managers…. For instance, the way to reassure an insecure
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Unformatted text preview: manager with aggression, is not the way you would handle a ruthless manager. Why is someone being toxic? Is this person able to be improved, or should we let him or her go? 9/27/11 Emotional Intelligence Preventative medicine to combat toxic people Two major components: 1. Personal Competence (self-awareness & self-management) 2. Social Competence (social-awareness & relationship management) Click the link below or copy and paste to evaluate your emotional intelligence! http://www.ihhp.com/q What did you learn about your emotiona 9/27/11 Examples: Introverts vs. Extroverts Click the video below or copy and paste to Decoding Work Styles...
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fall2011joshsmartToxicManagersPPT[1] (1) - manager with...

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