Lecture 10 Learning & Change

Lecture 10 Learning & Change - Lecture9

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  1 Lecture 9 The Challenges of Organizational Change The Challenges of Change How do organizations cope with change? Why do  organizations sometimes fail to change  their  strategy even in the face of negative feedback?  What factors affect decision making in times of  change?   Ch, 9: Karakowsky Case: IBM p. 375 and Manufacturing p. 377  (Karakowsky)
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  2 FORCES FOR CHANGE Societal  Economic  Competitive Technological Global Political Organizational Structure Strategy People
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  3 CHANGE: INEVITABLE AND DESIRABLE Organizations are open systems in continual  interaction with their external environment "There is nothing permanent except change.”    - Heraclitus (Greek philosopher 6 th  century BCE) Success and survival is therefore a matter of fit with  a dynamic and evolving environment It is not the strongest of the species that survive, nor the  most intelligent, but the ones most responsive to  change." - Charles Darwin  (British naturalist 19 th  century; author:  On the Origin of Species, 1859 )
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  4 TYPES OF CHANGE   Developmental Change Improving current practices Transitional Change Replacing current practices Outcome is defined Affects employee skills not culture Transformational Change Requires adopting different mindset and routines  – very challenging
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  5 STRUCTURAL INERTIA THEORY   External stakeholders favor organizations that are reliable  and accountable, which requires stable and reproducible  organizational processes and outcomes i.e. bureaucracies, cognitive scripts
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This note was uploaded on 09/28/2011 for the course ADMS 1000 taught by Professor Sumwaru during the Fall '09 term at York University.

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Lecture 10 Learning & Change - Lecture9

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