Mgt 3501 Fall 2008 syllabus

Mgt 3501 Fall 2008 syllabus - 1 MGT 3501 OPERATIONS...

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MGT 3501 OPERATIONS MANAGEMENT Fall 2008 Professor Beril Toktay [email protected] Office: COM 446 404-385-0104 Office Hours: Thursday 3pm – 4pm or by appointment Teaching Asssistant: Yannis Bellos [email protected] Office: COM 461D 404-385-1391 Office Hours: Tuesday 10:30 – 11:30am or by appointment Course Description Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services. Understanding the role of the operations function and its impact on the competitiveness of the firm is an important part of any manager's training. Operational issues include designing, acquiring, operating, and maintaining facilities and processes; purchasing raw materials; controlling and maintaining inventories; and providing the proper labor needed to produce a good or service so that customer expectations are met. This course in operations management is intended to be a survey of operating practices and models in both manufacturing and service oriented firms. It is intended to provide managers in all functional areas with sufficient knowledge to make informed, "total business decisions" and to introduce standard terms and concepts for communications with operating personnel. In such a course, it should be recognized that breadth of subject matter, not depth of topic, is our goal. Course Objectives: Build an understanding of how Operations Management fits into the organization. Provide a knowledge base for conversing with operations personnel. Build both quantitative and qualitative analysis skills, especially those needed for managing important business tradeoffs. Provide common sense modeling concepts, which can be used to help managers evaluate various problems that arise in practice. 1
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Introduce real-world applications and their connection with Operations Management. Understand and appreciate the role of uncertainty in an organization. Course Text: Operations Management for Competitive Advantage , 11th Edition, by Chase, Jacobs, and Aquilano, 2005, N.Y.: McGraw-Hill/Irwin. Any USED previous edition is fine too, but the chapter numbers will be different, so you’ll need to keep track of that. We will do a simulation called Littlefield simulation, which you will purchase when the time comes. Class materials will be posted on page.htm . I will also put a link to this page in T-Square, so you can always find it easily. Prerequisite: MGT 2251 Introduction to Management Science (or MSCI 2400) Grading Policy: Grading for the course will be based on two midterms, a final, and two mini-case writeups. Participation can make a difference if you are borderline between two grades, to boost your grade up. The distribution of the grading is as follows: Midterms: 20% each Final Exam: 40% Mini-case writeups: 10% each The target assignment for letter grades will be as follows: A 90 - 100 points;
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Mgt 3501 Fall 2008 syllabus - 1 MGT 3501 OPERATIONS...

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