{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Print Chapter11 - Print Chapter...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Knowledge Management and Specialized Information Systems Chapter Introduction 11-1 Knowledge Management Systems 11-1a Overview of Knowledge Management Systems 11-1b Data and Knowledge Management Workers and Communities of Practice 11-1c Obtaining, Storing, Sharing, and Using Knowledge 11-1d Technology to Support Knowledge Management 11-2 An Overview of Artificial Intelligence 11-2a Artificial Intelligence in Perspective 11-2b The Nature of Intelligence 11-2c The Difference Between Natural and Artificial Intelligence 11-2d The Major Branches of Artificial Intelligence 11-2e Expert Systems 11-2f Robotics 11-2g Vision Systems 11-2h Natural Language Processing and Voice Recognition 11-2i Learning Systems 11-2j Neural Networks 11-2k Other Artificial Intelligence Applications 11-3 An Overview of Expert Systems 11-3a When to Use Expert Systems 11-3b Components of Expert Systems 11-3c The Inference Engine 11-3d The Explanation Facility 11-3e The Knowledge Acquisition Facility 11-3f The User Interface 11-3g Participants in Developing and Using Expert Systems 11-3h Expert Systems Development Tools and Techniques 11-3i Applications of Expert Systems and Artificial Intelligence 11-4 Virtual Reality 11-4a Interface Devices 11-4b Forms of Virtual Reality 11-4c Virtual Reality Applications 11-5 Other Specialized Systems Chapter Recap Print Chapter http://atext.aplia.com/controller/ChapterPrint.aspx?isbn=03246... 1 of 60 4/18/11 4:39 PM
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Chapter Introduction PRINCIPLES LEARNING OBJECTIVES Knowledge management allows organizations to share knowledge and experience among their managers and employees. Discuss the differences among data, information, and knowledge. Describe the role of the chief knowledge officer (CKO). List some of the tools and techniques used in knowledge management. Artificial intelligence systems form a broad and diverse set of systems that can replicate human decision making for certain types of well-defined problems. Define the term artificial intelligence and state the objective of developing artificial intelligence systems. List the characteristics of intelligent behavior and compare the performance of natural and artificial intelligence systems for each of these characteristics. Identify the major components of the artificial intelligence field and provide one example of each type of system. Expert systems can enable a novice to perform at the level of an expert but must be developed and maintained very carefully. List the characteristics and basic components of expert systems. Identify at least three factors to consider in evaluating the development of an expert system. Outline and briefly explain the steps for developing an expert system. Identify the benefits associated with the use of expert systems. Virtual reality systems can reshape the interface between people and information technology by offering new Define the term virtual reality and provide three examples of virtual reality applications.
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern