MGT594Chap14Newstrom.docx - Instructor\u2019s Outline\/Notes \u2013 Chapter 14 Managing Change \u2013 Newstrom 14 General Discussion of Change(p 376 change is any

MGT594Chap14Newstrom.docx - Instructor’s Outline/Notes...

This preview shows page 1 - 2 out of 2 pages.

Instructor’s Outline/Notes – Chapter 14: Managing Change – Newstrom 14 General Discussion of Change (p 376+) change is any alteration occurring at work or in the work environment that affects the ways in which employees must act. The whole organization is affected by change in any part of it. They may be planned or unplanned. Hawthorne Studies (p 377+) the hawthorde studies was study that increased lighting to increase productivity. Than lighting decreased to prove the point and still productivity increased. It was not until lighting decreased to .o6 foot candle lighting did it decrease. Hawthorne Effect (p 378+) Means that the mere observation of a group tends to change the group. When people are observed or believe that someone cares about them they act differently. These changes usually are unintended and not even recognized by the members themselves the Hawthorne effect contaminates the research design but normally the consequences of it can Not be prevented Resistance to Change (p 381+) resistance to change consists of any employee behaviors designed to discredit display delay or prevent the implementation of work change period employees resist change because it threatens their need for security social interaction status competence or self esteem other causes are organizational cultures that overvalue criticism of new ideas employees who mouth support in public but undercut changes behind the scenes indecisive managers who suffer from analysis paralysis an emphasis on flashy proposals in a bunker mentality Reasons for Resistance (p 382) employees may resist change for three broad reasons. First they
Image of page 1
Image of page 2

You've reached the end of your free preview.

Want to read both pages?

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Stuck? We have tutors online 24/7 who can help you get unstuck.
A+ icon
Ask Expert Tutors You can ask You can ask You can ask (will expire )
Answers in as fast as 15 minutes