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Org_Handout - and Get a haircut and get a real job...

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4/20/11 and 4/25/11 “Get a haircut and get a real job” - Organizational Communication 1. What are organizations made of? 2. What are the functions fulfilled by communication in organizations? 3. “How a Plan becomes Policy” a. Upward Communication b. The Mum Effect 4. Organizational theories School of Thought Organizational Image Role of Communication Scientific Management Human Relations Systems Quality 5. Defining Organizational climate and culture a. Organizational Climate “the atmosphere or tone members of the organization experience as they go about their daily routines” (Ruben & Stewart, 2006, p. 317) b. Organizational Culture “symbols, events, traditions, standardized verbal and nonverbal behavior patterns, folktales, rules, and rituals that give the organization its character or ‘personality’” (Ruben & Stewart, 2006, p. 314)
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4/20/11 and 4/25/11 --grapevine (informal network) 6. Mission Statements Identify the organizations which created each of the following mission statements.
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