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Introduction-to-Six-Sigma

Introduction-to-Six-Sigma - © All Rights Reserved TreQna...

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Unformatted text preview: © All Rights Reserved TreQna 2005 Click to edit Master subtitle style Six sigma Introduction © All Rights Reserved TreQna 2005 Click to edit Master subtitle style expectations • Awareness with respect to origin and history of Six Sigma. • The utility and benefits • Introduction to Six Sigma as methodology © All Rights Reserved TreQna 2005 Click to edit Master subtitle style contents Six Sigma Intro 15 min BPMS DMAIC © All Rights Reserved TreQna 2005 Click to edit Master subtitle style • The term “sigma” is used to designate the distribution or spread about the mean (average) of any process or procedure. • For a process, the sigma capability (z-value) is a metric that indicates how well that process is performing. The higher the sigma capability, the better. Sigma capability measures the capability of the process to produce defect-free outputs. A defect is anything that results in customer dissatisfaction. Two Meanings of Sigma  © All Rights Reserved TreQna 2005 Click to edit Master subtitle style • The term “Six Sigma” was coined by Bill Smith, an engineer with Motorola • Late 1970s - Motorola started experimenting with problem solving through statistical analysis • 1987 - Motorola officially launched it’s Six Sigma program Origin of Six Sigma Motorola the company that invented Six Sigma © All Rights Reserved TreQna 2005 Click to edit Master subtitle style • Jack Welch launched Six Sigma at GE in Jan,1996 • 1998/99 - Green Belt exam certification became the criteria for management promotions • 2002/03 - Green Belt certification became the criteria for promotion to management roles The Growth of Six Sigma GE the company that perfected Six Sigma © All Rights Reserved TreQna 2005 Click to edit Master subtitle style The GE model for process improvements The Growth of Six Sigma Define Measure Analyze Improve Control Combination of change management & statistical analysis © All Rights Reserved TreQna 2005 Click to edit Master subtitle style The Growth of Six Sigma © All Rights Reserved TreQna 2005 Click to edit Master subtitle style BPMS Business Process Management System © All Rights Reserved TreQna 2005 Click to edit Master subtitle style • To understand the process; it’s mission, flow and scope...
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Introduction-to-Six-Sigma - © All Rights Reserved TreQna...

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