Introduction-to-Six-Sigma

Introduction-to-Six-Sigma - All Rights Reserved TreQna 2005...

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Unformatted text preview: All Rights Reserved TreQna 2005 Click to edit Master subtitle style Six sigma Introduction All Rights Reserved TreQna 2005 Click to edit Master subtitle style expectations Awareness with respect to origin and history of Six Sigma. The utility and benefits Introduction to Six Sigma as methodology All Rights Reserved TreQna 2005 Click to edit Master subtitle style contents Six Sigma Intro 15 min BPMS DMAIC All Rights Reserved TreQna 2005 Click to edit Master subtitle style The term sigma is used to designate the distribution or spread about the mean (average) of any process or procedure. For a process, the sigma capability (z-value) is a metric that indicates how well that process is performing. The higher the sigma capability, the better. Sigma capability measures the capability of the process to produce defect-free outputs. A defect is anything that results in customer dissatisfaction. Two Meanings of Sigma  All Rights Reserved TreQna 2005 Click to edit Master subtitle style The term Six Sigma was coined by Bill Smith, an engineer with Motorola Late 1970s - Motorola started experimenting with problem solving through statistical analysis 1987 - Motorola officially launched its Six Sigma program Origin of Six Sigma Motorola the company that invented Six Sigma All Rights Reserved TreQna 2005 Click to edit Master subtitle style Jack Welch launched Six Sigma at GE in Jan,1996 1998/99 - Green Belt exam certification became the criteria for management promotions 2002/03 - Green Belt certification became the criteria for promotion to management roles The Growth of Six Sigma GE the company that perfected Six Sigma All Rights Reserved TreQna 2005 Click to edit Master subtitle style The GE model for process improvements The Growth of Six Sigma Define Measure Analyze Improve Control Combination of change management & statistical analysis All Rights Reserved TreQna 2005 Click to edit Master subtitle style The Growth of Six Sigma All Rights Reserved TreQna 2005 Click to edit Master subtitle style BPMS Business Process Management System All Rights Reserved TreQna 2005 Click to edit Master subtitle style To understand the process; its mission, flow and scope...
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This note was uploaded on 10/03/2011 for the course STAT E509 taught by Professor Wheatley during the Spring '10 term at South Carolina.

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Introduction-to-Six-Sigma - All Rights Reserved TreQna 2005...

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