{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

CHAPTER 17 - CHAPTER 17 Psychology Work I/O Psychology...

Info icon This preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
CHAPTER 17 Psychology & Work: I/O Psychology Industrial-organizational psychologist : psychologists who study organizations and seek ways to improve the functioning and human benefits or business o Ex) they seek ways to help businesses and government organizations produce more and better goods and services, to increase job satisfaction by changing by changing methods of management and training, and to find “the right person for the right job” by improving methods of employee selection. •Employee Selection & Evaluation o Alfred Binet gave us the first practical way of measuring intelligence at the start of the 20 th century o Interviews: structured conversations in which the employee or job applicant is questioned about his or her training, experience, and future goals; unstructured interviews are generally not good predictors of future job performance o Intelligence tests : used to select applicants to medical school, law school, and graduate school; play a key role in determining who enters such professions. a person with an intelligence score of 115 would have many choices for a job, whereas someone with and intelligence score below 80 would not be competitive for any job Assessment centers o Assessment Centers : Programs for the evaluation of employees that use simulated management tasks as their primary method of evaluation Simulated management task - a contrived task requiring managerial skills that is given to candidates for management positions to evaluate their potential as managers A frequently used simulation is the in-basket exercise - a type of management simulation task in which the individual attempts to solve a problem that is typical of the ones that appear in a manager’s “in-basket” o Job performance ratings (“performance appraisals”) : test that measure actual manual performance Based on the assumption that the only valid way to find out if an applicant can work with their hands is to evaluate them while they are actually working [Perdue Pegboard] pins, collars, and washers are fitted together in ways specified by the tester to evaluate the applicant’s manual speed and accuracy Applicants for word processing jobs are asked to type in timed tests Job performance ratings - ratings of the actual performance of employees
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern