was reflected in the use of first and second person pronouns in the requesting and responding to requests moves, which also reflected the personal nature of carrying out these requests. This was also reflected in the frequent occurrence of reader- oriented hedges, which suggest alternative possibility and personal attribution. The use of ‘wh’ questions was also common in the requesting move to solicit information from the addressee. Similarly, the writers also used the private mental verbs of unfulfilled desire (Souter and Atwell, 1993) in the requesting move to solicit a response from the addressee and the private factual verbs to present the information from a personal view (Quirk et al., 1985). The “narrative” discourse in this type of email genre was reflected in the use of public verbs especially in the polite imperative requesting constructs to solicit an action from the addressee, the use of simple past and present perfect tenses in the ‘responding to request’ move to denote remote actions and past events with current relevance. The “non-narrative” discourse, however, was reflected in the use of simple present tense to denote immediate actions. As in discussing email genre, the “situation-dependent” reference and “overt expression of argumentation” were reflected in the excessive use of place adverbials to denote position and direction and time adverbials to relate to the duration, frequency and relationship between two actions in two different times (Quirk et al., 1985) and suasive verbs that reflected a desire to change (Biber, 1988). The delivery email genre, however, was used mainly to supply a document or file. The generic structure of this type of email genre included ten moves that are four content and six framing moves. The content moves included the use of the obligatory ‘indicating enclosure’, the optional ‘providing extra information’ and two reiterational, ‘requesting confirming receipt’ and ‘offering help if needed’ moves.
- Summer '17
- Grammatical tense, Grammatical aspect, Grammatical tenses, Quirk, use of public verbs