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Unformatted text preview: SYSEN 5100: Applied Systems Engineering HW #5 Eddie Lo, CID 2840681, ecl88 1. The Affinity Diagram a, b. Also see attached spreadsheet Requirements Concerns by potential clients I would like the robot to be fast, through, and reasonably priced. From the management perspective, it is important for the robot to do a complete job so staff do not have to do extra work, while pleasing guests and maintaining a quiet workspace and aesthetic appearance. From the staff perspective using the robot, it is important for the robot to clean everything on its own without missing hard-to reach spots. It should do a better job than what a human can do. Potential clients feel like the robot must be cheaper, faster, and quieter than hiring maids and other products. Make sure the soap residue is removed It is hard to plan if you do not know when a robot will fail Our staff nicknamed it "slowpoke" In this town maids are not very expensive Protect the finish on my fixtures It is too fun to watch - the staff wasted a lot of time last week The cracks around the drain are usually still dirty For me to buy it, it would have to be 25% faster than it is, and a lot quieter...
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- Systems Engineering, Trigraph, Ariane 5, Eddie Lo