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Unformatted text preview: and coffee are also offered at grocery stores. http://topics.nytimes.com/top/news/business/ companies/starbucks_corporation/index.html I worked at Starbucks for a summer and all of the employees were pleasant, loved their job and we treated customers with respect. We were trained to greet customers in a professional manner and to always smile and have a happy and content atmosphere. We had to make the customer feel welcomed and want to come back. 2) I am going to research why Employee job satisfaction is high at Starbucks. I believe that it is because they offer decent pay, great benefits and a fun working environment. 3) My problem statement is “Why is Employee Job Satisfaction High at Starbucks”? 4) It is related to Proactive personality in the textbook....
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This note was uploaded on 10/02/2011 for the course BUSINESS 591 taught by Professor Hergott during the Fall '11 term at Keller Graduate School of Management.
- Fall '11