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Unformatted text preview: EXAMINATION 1, Version B Use a Scantron Form No. 886-E to record your choice of the best answer to each of the following questions. You have the full period to answer the questions. The following questions are worth three (3) points each . 1. At a factory, the transformation process is a (an) change of raw materials and components into products. a) locational b) imperceptible c) hypothetical d) irreversible e) physical 2. Operations management is responsible for orchestrating all the resources needed to produce the final product. This includes all of the following except ______________________________________. a) obtaining customer feedback b) arranging schedules c) managing inventory d) controlling quality e) designing work methods 3. A key feature of scientific management is that workers are motivated only by __________________. a) love b) power c) challenging work d) money e) fame 4. Which of the following competitive priorities typically requires the use of more general-purpose equipment? a) technology b) cost c) quality d) flexibility e) time 5. Studying the practices of companies considered “best in class” and comparing the performance of our company against their performance is a) competition b) copying c) frustration d) benchmarking e) notching 6. In break-even analysis, in order to make a profit the company must a) sell above the break-even point b) sell below the break-even point c) sell at a loss d) sell at the break-even point e) sell on consignment 7. Which product and service strategy is used to produce standard components that can be combined to customer specifications?...
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- Spring '08