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Exam 1 Key E - EXAMINATION 1 Version E Use a Scantron Form...

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EXAMINATION 1, Version E Use a Scantron Form No. 886-E to record your choice of the best answer to each of the following questions. You have the full period to answer the questions. The following questions are worth three (3) points each . 1. An example of an operation that does not add value is ____________________________. a) removing iron ore from the ground and shipping it to a steel mill b) filling the underground gasoline tanks at a service station c) making a wedding cake d) moving components to a warehouse for storage until the factory needs them e) moving luggage from a cab to the airport ticket counter 2. Which of the following is not primarily performed by the operation management function? 3. Increasing the level of responsibility of a job by adding planning and coordination tasks is ___________. a) job enlargement b) job rotation c) job involvement d) job enrichment e) job backward integration 4. Operational efficiency is: a) driving the business strategy b) ensuring the right tasks are performed c) decreasing the firm’s input requirements d) increasing the firm’s output e) performing operations tasks well
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