Leader as Change Agent Slides

Leader as Change Agent Slides - Leader as Change Agent...

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Leader as Change Agent Leader as Change Agent Discussion 2008
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Leader as Change Agent Leader as Change Agent Question of the Day? Question of the Day?
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Forces for Change Forces for Change Nature of the Workforce Greater diversity Technology Faster, cheaper, more mobile Economic Shocks Mortgage meltdown Competition Global marketplace Social Trends Baby boom retirements World Politics Iraq War and the opening of China
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Resistance to Change Resistance to Change
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Education and Communication Show those affected the logic behind the change Participation Participation in the decision process lessens resistance Building Support and Commitment Counseling, therapy, or new-skills training Implementing Change Fairly Be consistent and procedurally fair Manipulation and Cooptation “Spinning” the message to gain cooperation Selecting people who accept change Hire people who enjoy change in the first place Coercion Direct threats and force Overcoming Resistance Overcoming Resistance
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