Managers - Goods and Services Levels of Management...

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Goods and Services Levels of Management Strategic Management o The highest-ranking officers of the organization. In many companies, the presidents and vice-presidents make up the upper-level of management; however, not too much attention should be paid to this as banks give vice president titles to a large number of their employees. o Strategic managers make decisions that affect the whole organization and play a part in the long-term future of the company. E.g. mergers/takeovers o Strategic managers need condensed results from a vast amount of data. This is comprised of both internal/external data. The higher the level of management, the more structured the data. Tactical Management o Receive general instructions from their supervisors and, within those guidelines, make decisions for their subordinates that affect the near and somewhat distant future. o A strategic decision focuses on what to do, while a tactical decision focuses on how to do it.
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