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Session 2 (Foundations of Organizational Behavior)

Session 2 (Foundations of Organizational Behavior) -...

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Organizational Behavior: What is it all about? Organizational Behavior Dr. Kristen Bell DeTienne
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2 The Plan for Today (Agenda) Complete self-introductions What is OB? Why is OB important? Overview of the Service Learning Project
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3 Final Self-Introductions
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4 Organizations What is an organization? Why do we get into organizations?
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5 Organizational Behavior studies: people at work the influence that individuals, groups, and structure have on behavior in organizations Goal of OB is to apply that knowledge toward improving an organization’s effectiveness
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6 Organizational Effectiveness at Google http://www.youtube.com/watch?v=j6h-gm01Fb0
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7 Contributing Disciplines Organizational Behavior can be tied in with nearly every other field in some way. Some major disciplines that tie in especially well: Psychology – Study of individual behavior Social Psychology – Study of people’s influences on one another Sociology – Study of people in relationship to culture Anthropology – Study of societies
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8 Your Experience Take out a blank sheet of paper List 10 organizations of your choice
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9 Rank Your Organizations Rank the organizations on your list from most effective to least effective 1 refers to most effective and 10 refers to least effective
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10 Discuss Your Experience What qualities were inherent in more effective organizations? What qualities were inherent in less effective organizations? How did organizational effectiveness influence your attitude toward the organization? What changes would you suggest to the less effective organizations?
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11 Any questions from Chapters 1 and 2?
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12 Why is OB Important? “Importance of OB” slides from students Corporate Perspective—it matters to your company Personal Perspective—it matters to your career Case Perspective—specific examples HR Careers
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13 Corporate Perspective
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14 Every 5 percent improvement in employee attitudes drives a 1.3 percent improvement in customer satisfaction and a .5 percent growth in store revenues. Source: WFD Consulting. The Business Case. http://www.wfd.com/news/bus_case.ht ml
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Research by Dr. Christopher Collins at Cornell University's Center for Advanced Human Resource Studies indicates that firms do well to adopt a hiring strategy of attracting and selecting employees whose personal values and outlook fit organizational culture and values. Such firms have 7.5 percent higher revenue growth, 6.1 percent higher profit growth, and 17.1 percent lower turnover compared to firms that do not adopt this strategy. Read more: http://www.brighthub.com/office/human-resources/a
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3,570 participants across 49 organizations Examined the impact of high involvement work processes upon organizational effectiveness.
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