Front_Office_Systems_Lecture_Outline_Spring_2011

Front_Office_Systems_Lecture_Outline_Spring_2011 - Front...

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Unformatted text preview: Front Office PMS Front Office Systems Also called Property Management Systems or PMS Systems Runs in the hotel on a Database/Application Server that usually resides near the FD What was it like before automated systems? Front Office/ PMS Server CRS/Reservations Systems Sales Systems 3 rd Party Interfaces Property Operations/ Facilities Systems F&B POS Systems Financial Systems Com 3 Com 3 Com 3 Front Desk User(s ) Reservations Users Front Desk Manager Stations Interfaces PMS Server F&B POS Server Email Server MODE STACK SPE D DUPLX STAT MASTR RPSYST C a talyst 3750 SERIES 1 2 3 4 5 6 7 8 9 10 1 12 1X 2X 1 X 12X 13 14 15 16 17 18 19 20 21 2 23 24 13X 14X 23X 24X 1 2 3 4 Finance Dept HR Dept Purchasing Dept Finance Payroll Server Banquet Dept Sales Dept Catering Dept File and Print Server Sales Delphi Server Hotel Front Desk LAN Small/Medium Sized Hotel Created by Steve Lui Main Functions of the PMS System Room Inventory database - WHO is in my hotel?? Arrivals, departures and in-house Database of charges and postings - how much money is owed to the hotel?...
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Front_Office_Systems_Lecture_Outline_Spring_2011 - Front...

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