Reservations_and_Passkey_2011_Outline

Reservations_and_Passkey_2011_Outline - Reservation Systems...

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Reservation Systems
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Reservations Systems E-Distribution Systems (2 Types)
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Global Distribution Systems Provides inventory from different tourism industries SABRE Some hotels connect straight into the GDS Systems
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Internet Distribution Systems Consumers book their OWN travel Make buying decisions mostly on rate
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Internet Distribution Systems Full Visibility Site Expedia, Travelocity, Orbitz, Hotels.com – know which hotel your staying, features, etc. Limited Visibility Site Hotwire.com, Priceline.com (name your price)
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Expedia (Full Visibility)
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Hotels.Com – Full Visibility
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Hotwire (Limited Visibility)
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Hotwire (cont)
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Hotwire (cont)
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Priceline (both)
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Internet Distribution Systems Customer pays Expedia $129 with a credit card online Expedia then pays the hotel $99
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Better or Worse for our Industry? Shorter booking times Lower ADR No Loyalty! Hotels MUST participate
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Reservations_and_Passkey_2011_Outline - Reservation Systems...

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