Ch12-13HRT_Develop

Ch12-13HRT_Develop - Recruiting Training and Development HM...

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Recruiting, Training and Development HM 557
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CHAPTER TWELVE: ORGANIZATION,RECRUITING AND STAFFING Processes for Creating Job and Task Analysis Job Descriptions and Guidelines Legal Issues Surrounding Hiring and Employment Interview Questions
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Task and Job Analysis Task : A related sequence of work. Job : A series of related responsibilities. Job Analysis : Detailed examination of tasks and jobs to be performed. Job Specification : Identifies the skills and qualification needed to perform the job.
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Two Approaches to Task and Job  Analysis Bottom-Up Method : Most frequently used when an organization already exists an the work behavior of the employees is the basis for analysis (ex. shortcuts). Top-Down Method : Used when opening a new restaurant ( no existing employees to be analyzed). Missions, goals, and objectives are examined to determine what tasks must be performed.
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Emphasize on the Job Objective Examine the tasks separately, describe them and use the analysis as a basis for training Help in creating a clean and common understanding of the purpose and expected outcomes from each job
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Guidelines for a Job Description Describe the job Do not describe in fine detail such as would be the result of a time and motion study Sentences should be short, simple and to the point If technical jargon is used, explain it Description should be detailed, to include all aspects of the job Include the essential functions of the job and the outcomes expected
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Job Specification Lists the education and technical/conceptual skills a person needs to satisfactorily perform the requirements of the job.
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This note was uploaded on 10/08/2011 for the course HTM 557 taught by Professor Staff during the Spring '11 term at S.F. State.

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Ch12-13HRT_Develop - Recruiting Training and Development HM...

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