Chilis-Host - Chilis Grill Bar Position Title Host Primary...

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Position Title: Host Primary Objective of Position: To provide a warm, welcoming greeting to our guests, and to ensure that the guests’ dining experience is exceptional. To ensure that guests are seated in a timely manner, and to provide a sincere and heartfelt thank you to each guest as they leave. Essential Functions: Maintains a cheerful, courteous disposition and a neat, clean and professional image. Greets guests and opens the door for each Guest, upon entering and departing. Answers telephone within 3 rings and answers questions or directs calls to the appropriate staff member. Effectively and efficiently manages the wait list, as well as the call ahead list. Escorts guests as soon as possible to appropriate table. Communicate Guest questions or concerns to Managers as appropriate. Bids farewell to guests leaving. Ensures everything was satisfactory and invites guests to return. Keeps foyer, host area, wait area and cocktail tables clean and free of clutter.
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  • Spring '11
  • Staff
  • guests, essential functions, prompt corrective action, maintains cleanliness standards, Communicate Guest questions

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