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note and handout - An Introduction to Hotels HTM 110 David...

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An Introduction to Hotels HTM 110 David S. Martin, Ph.D [email protected]
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So what are Hotels? Defined as commercial establishments providing lodging, meals and other guest services
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A Place to sleep
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A Place to Eat
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A Place to Celebrate
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A Place to Relax
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A Place to Play
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A place to Gamble
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A Way to make Money?
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How about all of this and more… One of the great things about hotels is their diversity Most people do not realize that hotels provide such a wide range of options for employment
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Lets talk about the Size of the Industry
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Like to travel? Hotels provide a great way to get paid to work in different countries In addition, many companies offer management training programs which guarantee you a management position after you complete the program
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Hotel Classifications Hotels can be classified in several different ways: Size Rate Market Location Service Level
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Hotels can also be classified in other ways… 5 Star/5 Diamond Trip Advisor/Yelp Other media outlets (Magazines, Travel Shows, etc)
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Hotel Classifications Important to find a hotel where you feel comfortable with the service level and
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