009 Quiz 3 - Chapter 4 (1)

009 Quiz 3 - Chapter 4 (1) - d. Ambushing e. Monopolizing...

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Quiz 3 - 009 Name Chapter 4 Circle the BEST answer for the following questions: 1. Which of the following statements describes listening? a. Listening is a physical process that takes little effort b. Listening takes little effort c. Listening is a mental process and requires hard work d. Listening and hearing are the same process e. None of the above describe the listening process 2. Which of the following stages of listening requires one to choose to focus on certain sounds? a. Selecting b. Attending c. Remembering d. Hearing e. Evaluating 3. As you are walking down the hallway at school, you get caught by a chatty acquaintance, who you don’t particularly want to speak with at the moment. As she chats, you smile and nod but do not actually listen to a word she says. You are practicing which type of poor listening behavior? a. Selective listening b. Pseudolistening c. Defensive listening
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Unformatted text preview: d. Ambushing e. Monopolizing 4. Madison tells a story to Alex about Jordan’s high school prom, and Jordan gets upset when listening. Madison didn’t mean to offend or attack Jordan, but Jordan perceived it as a criticism. This type of listening can be best described as: a. Selective listening b. Pseudolistening c. Defensive listening d. Ambushing e. Monopolizing 5. John wants to talk with his friend, Allen, about some problems he is having in school. Allen always seems to get A’s, so John thought he could help. John begins discussing his issues, but Allen interrupts to tell John he “just needs to stop slacking and get serious about school.” Allen is illustrating which obstacle to listening? a. Preoccupation b. Environmental distraction c. Prejudgment d. Lack of effort e. Message complexity...
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This note was uploaded on 10/09/2011 for the course 101 Communicat taught by Professor Moore during the Fall '11 term at Boise State.

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009 Quiz 3 - Chapter 4 (1) - d. Ambushing e. Monopolizing...

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