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Unformatted text preview: d. Ambushing e. Monopolizing 4. Madison tells a story to Alex about Jordan’s high school prom, and Jordan gets upset when listening. Madison didn’t mean to offend or attack Jordan, but Jordan perceived it as a criticism. This type of listening can be best described as: a. Selective listening b. Pseudolistening c. Defensive listening d. Ambushing e. Monopolizing 5. John wants to talk with his friend, Allen, about some problems he is having in school. Allen always seems to get A’s, so John thought he could help. John begins discussing his issues, but Allen interrupts to tell John he “just needs to stop slacking and get serious about school.” Allen is illustrating which obstacle to listening? a. Preoccupation b. Environmental distraction c. Prejudgment d. Lack of effort e. Message complexity...
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This note was uploaded on 10/09/2011 for the course 101 Communicat taught by Professor Moore during the Fall '11 term at Boise State.
- Fall '11