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Unformatted text preview: friends decided to venture over to the bar for a couple of shots. I asked for three cosmos in shot form. The bartenders response was that I could not have a cosmo in a shot glass and that they only came in martin glasses. Her reason was that she did not have a button on the restaurants computer system to ring such an order in She ended up talking to her manager about it and sure enough we got what we ordered. After that she ignored us after bringing us our check. She didn’t even ask us if we wanted another round. Experiences like this prevent people from making another visit. The last moment of truth was our servers over all excellent service. I know it can be difficult serving a table full of young people but she handled all obstacles professionally and promptly. Overall she was friendly, attentive, and patient. Despite the rude bartender I would definitely go back to BJ’s again....
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This note was uploaded on 10/10/2011 for the course GENERAL General taught by Professor Staff during the Spring '11 term at Texas State.
- Spring '11