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Unformatted text preview: Chapter 12 Stress Physiological and psychological responses to excessive and usually unpleasant stimulation and to threatening evens in the environment- costly to employers and correlates positively with health care claims and costs Psychosomatic Disorder physical disorders associated with emotional factors ( psychological orgin) Ex. High blood pressure and headaches and cancer Occupational Health Psychology field of study dealing with the health effects of job stress and other aspects of well-being- formal development of fiend with NIOSH Most Job Stress is emotional Those with High satisfaction and low control suffer few harmful effects of stress. Employees with high levels of skills and abilities are more resistant to stress Those with High levels of job dissatisfaction show considerable stress-related effects Self-Efficacy our belief in our ability to accomplish a specific task -our sense of how adequate, efficient and competent we feel about coping with lifes demands Those with high levels of self efficacy feel more control and are more stress resistant Internal Locus of control those who believe job performancance, pay and promotions are under their own control Self Esteem how we feel about ourselves Organization-based self-esteem (OBSE) a personality dimension relating to our...
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- Spring '08