L13 Notes_Part_6 - Minimize customer credit problems...

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© W.R. Knechel Process Map Process Objectives Process Activities Process Data Information Feeds Information Generated Accounting Impact Routine Transactions Nonroutine Transactions Accounting Estimates
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© W.R. Knechel Customer Service Process: Objectives Create product awareness. Increase customer base and repeat customers. Match price and quality to market. Maximize revenue opportunities. Minimize sales returns.
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