OM335_Fall_2008 - OM335 Operations Management Fall 2008 Unique Numbers 04100 Meeting Time and Location Mondays and Wednesdays 8:00-9:30 AM UTC

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OM335 Operations Management, Fall 2008 Unique Numbers: 04100 Meeting Time and Location: Mondays and Wednesdays, 8:00-9:30 AM, UTC 1.146. Professor: Qi (Annabelle) Feng Office Hours: Mondays and Wednesdays 4:00 – 5:00PM Office Location: CBA 3.436; Mailbox Location: CBA 5.202. Contact Information: [email protected] , 471-4113. Teaching Assistants: Office Hours: Tuesdays 4:00-5:00PM, Fridays 1:00-2:00 PM Burcu Tan : August 27 - October 15 Office Location: CBA 5.334D; Mailbox Location: CBA 5.202. Contact Information: [email protected] . Lisha Wang : October 15 – December 5 Office Location: CBA 5.324B; Mailbox Location: CBA 5.202. Contact Information: [email protected] , 471-8809. Course Description Operations management involves the integration of numerous activities and processes to produce products and services in a highly competitive global environment. Many companies have experienced a decline in market share as a result of their inability to compete on the basis of responsiveness, cost or quality. Most now agree that world class performance in operations is essential for competitive success and long-term survival. We consider key performance measures of operations (productivity, flexibility, quality, and response time) as well as important concepts for improving the performance of operations along these dimensions. At the end of the course, students will have a fair understanding of the role operations management plays in business processes. Emphasis is given both to familiarization of various production processes and service systems, and to quantitative analysis of problems arising in the management of operations. Course Objectives: The course seeks to both improve your understanding of operations management and enhance your analytical skills. The course will present several analytical techniques which would aid you in making decisions in the real world. In the meanwhile, the course will introduce you various aspects, issues, and initiatives in nowadays business operations. At the end of this course, you should have Understanding of the importance of operations management and the challenges. Understanding of various production processes and service systems.
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Acquired analytical capability to uncover problems and improvement opportunities in production or service processes and recommend process improvement along the dimensions of efficiency, quality and speed. Working with others to solve business operations problems. Course Materials: Cachon, G. and C. Terwiesch. Matching Supply with Demand: An Introduction to Operations Management, 2 nd Edition New York, NY: McGraw-Hill / Irwin. Goldratt, E. M. The Goal, 3nd Edition. Great Barrington, MA: North River Press, Inc. Course Packet: available at the GSB Copy Center.
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This note was uploaded on 10/16/2011 for the course OM 335 taught by Professor Jonnalagedda during the Fall '08 term at University of Texas at Austin.

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OM335_Fall_2008 - OM335 Operations Management Fall 2008 Unique Numbers 04100 Meeting Time and Location Mondays and Wednesdays 8:00-9:30 AM UTC

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