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Unformatted text preview: the service recommended for Browning Machine is AT&T Readyline. Readyline is an inward toll-free service that utilizes the existing telephone lines to receive the 800-number calls. The advantage of this service is all of the existing lines currently used to place and receive calls are available to receive the incoming 800-number calls. Because the Readyline service distributes the incoming calls among the available lines, there is a reduction in the chance a caller will receive a busy signal. Several customers indicated in the comment section of the questionnaire that if Browning were to offer an 800 number, they should include sufficient service to handle the expected volume of incoming calls....
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- Spring '10