ENSR- MaxHaubold

ENSR- MaxHaubold - Max Haubold ENSR Assignment 1. Exhibit...

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Max Haubold ENSR Assignment 1. Exhibit 7 - This first exhibit shows the utilization rates of the company. Based on this chart, several conclusions can be made. To begin, it is obvious that the company is not working to its fullest potential, outlined by the meager ~55% total utilization. From the base of 800 or so associates, this leaves about 360 not benefitting the company. The chart also shows that some CSC’s utilize the personal at a better level than others. From this I would conclude that some interaction needs to take place to help the lower utilizing CSC’s such as Camarillo apply more effective strategy, as displayed by Southwest CSC. Exhibit 8 - This shows the revenue generated. By examining this exhibit in conjuction with exhibit 7, we can conclude that higher percentages of utilization usually produce greater generated revenue. Especially seen in the New England Region, it seems that the utilization efforts are the bottleneck in earnings. The CSC’s with the higher utilization show relatively greater success in revenue. As a side note, the top revenue generating customers seem to be (geographically) higher populated areas, and also where the ENSR involvement is greater (example- NY, NY, NJ, CT, all in top 10 customers, and the New England CSC has one of the greater utilization rates). Exhibit 9 - This shows the proportion of gross revenue. From this chart, several conclusions can be made. To begin, this chart further strengthens the claim that higher percentage of utilization leads to better revenue. From this chart, it seems that those CSC’s who command greater utilization rates also have gained exclusivity in the customers who they serve. For example, the New England Region, who boasts a 60
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ENSR- MaxHaubold - Max Haubold ENSR Assignment 1. Exhibit...

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