5.Personality_Tests_as_Hiring_Tools -...

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Personality Tests as Hiring Tools Victoria Knight . Wall Street Journal . (Eastern edition). New York, N.Y.: Mar 15, 2006 . pg. B3A (c) 2006 Reproduced with permission of copyright owner. Further reproduction or distribution is prohibited without permission. Last year Leon Rousso, a certified financial planner with a practice in Ventura Calif., decided it was time to hire a new associate. Instead of relying just on resumes and interviews, Mr. Rousso also asked promising candidates to take the 16 Personality Factors, a personality test. The reason: Mr. Rousso wasn't just looking for good administrative skills and a possible future successor but also someone with whom he could get along. Last November he hired Joshua Pierce. Four months on, Mr. Rousso says his new hire "is working out really well," a success he credits in part to the 16 Personality Factors, or PF16. "It's an amazing test," Mr. Rousso says. Mr. Rousso's experience is becoming increasingly common. Financial advisory firms big and small are using psychometric assessments, personality profiling and intelligence tests to hire staff, coach employees and create teams. When used well, the tests, which are relatively inexpensive -- Mr. Rousso says he spent around $300 per candidate, including consultancy fees -- can cut costs and improve performance. However, advisory firms risk lawsuits if they fail to do due diligence as there are a plethora of tests available and the industry is unregulated. Securities America Inc., a general- securities broker-dealer servicing more than 1,800 independent financial advisers, uses tests to recruit staff for its head office in Omaha, Neb. They consist of an IQ test, a personality test and the Mayer-Salovey-Caruso Emotional Intelligence Test. MSCEIT, for short, is designed to measure emotional intelligence by assessing a person's capacity to identify emotions in others. Aptitude in these areas is particularly important for customer-service representatives who are tasked with providing back- office support
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5.Personality_Tests_as_Hiring_Tools -...

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