CEP260_Chapter_7 - Chapter 7 Interpersonal Communication...

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Chapter 7 Interpersonal Communication
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Agenda Warm-up Activity Lecture - Interpersonal Communication Group Project Time Wrap-up/Upcoming Deadlines
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Activity Follow-up How did you feel during the different roles of this activity? What are the benefits of being able to communicate effectively? Which of the different roles was the hardest? Examples?
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The Process of Interpersonal Communication Interpersonal Communication: An interactional process in which one person sends a message to another
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So What? What does this have to do with adjustment? Many of life’s gratifications (and frustrations and heartaches too) hinge on one’s ability to communicate effectively with others Good communication can enhance satisfaction in relationships Poor communication ranks high as a cause of break-ups and trouble in relationships.
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The Process of Interpersonal Communication Components of the Communication Process Sender: person who initiates the message Encode - the speaker must transform ideas or feelings into symbols (words) and organize them into a message Message: Information or meaning that is transmitted Receiver: person to whom the message is targeted Decode - the receiver must translate a speaker’s message into their own ideas and feelings
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Components of the Communication Process Noise: Any stimulus that interferes with accurately expressing or understanding a message Can be environmental, physical, semantic, psychological Context: environment in which communication takes place Includes physical, relationship, history, mood, and cultural backgrounds
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Components of the Communication Process Channel: sensory modality through which the message reaches the receiver Hearing Seeing Feeling Nonverbal: facial expressions, gestures, and vocal inflections can supplement the meaning of verbal messages ex. “Thanks a lot”
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Nonverbal Communication The transmission of meaning from one person to another through means or symbols other than words General Principles Multichanneled: Verbal-- speech Nonverbal--gestures, facial expressions, eye contact,
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CEP260_Chapter_7 - Chapter 7 Interpersonal Communication...

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