Unformatted text preview: , Dearborn, MI 2002-Present Help Desk, Tier 1 Support Handled incoming calls to help desk support desk for over 500 office employees. Staples Office Depot, Detroit, MI 1999-2000 Computer Sales Representative Trained staff and customers in computer-system setup and operations. Gained excellent experience in system operations and various types of hardware and software. EDUCATION Devry Technical Institute, New York, NY 1996-1999 Major: Technical Support Spet Courses included operating systems, hardware, communications, and customer service....
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- Spring '11
- Technical support, desk support desk