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Information Technology for Management chapter summaries

Information Technology for Management chapter summaries -...

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Chapter 1 summary Technology Transforms the Organization Transformation technology provides value to organizations in the form of making firm more competitive, greater efficiencies in operations, more effective organization and an improved work environment for employees. Return on IT investments is not determined by technology but management. Successful organizations have strong IT leadership. Key management decisions related to IT include strategy, value of IT, investing in infrastructure, deciding on applications, role of knowledge, e-business, options for service, change management and managing value nets. The organization can use IT to create components that do not exist in conventional form. For example, a manufacturer can have a virtual raw materials inventory owned by the supplier until it arrives for production by using overnight delivery from supplier just as they are needed for production. Through electronic mail, electronic or video conferencing, and fax, it is possible to form links within and across all organizational boundaries. New workgroups form quickly and easily. Electronic linking also facilitates monitoring and coordination, especially from remote locations. Technology makes it possible to increase the span of control and possibly eliminate layers in the organization, leveling it in the process. Conventional organizations have historically grouped workers together to establish communications and coordination but IT design variables allow for virtual organization structures in contrast to physical presence. Internet, email systems, groupware, NETMEETING, videoconferences and CU-SeeMe are some of the examples of technologies that enable working virtually from anywhere to make electronic discussion with a supervisor/ work-colleague and coordinate work on PCs in different locations. Thus, we can say that IT contribution has created Course Title: Information Technology for Management
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new ways to design organizations and new organization structures, new relationships between customers and suppliers, opportunities for electronic commerce, efficiencies through electronic data interchange, and changed basis of competition and industry structure. A manager needs to constantly search for ways to improve the organization. IT design variables offer opportunities to make major changes in the organization, changes that can improve both efficiency and effectiveness. Today the tasks of designing technology and the organization have become one and the same. Information Technology can transform organizations and industries when used in strategic applications. Many industries, demonstrate the power of modem information technology to change businesses. The nature of business changes as technology becomes integrated with strategy.
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