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Unformatted text preview: Emotional Intelligence (EI) Self-Assessment
“Motive and emotion share the same Latin root. Emotions are, literally,
what move us to pursue our goals; they fuel our motivations, and our
motives in turn drive our perceptions and shape our actions. Great work
starts with great feeling.”
- Daniel Goleman, “Working with
Emotional Intelligence”, 1998 What is it?
A short self-scoring self-assessment that measures your emotional
intelligence (EI) along five (5) critical dimensions. What can it do?
• Sharpen your emotional self-awareness
• Focus your attention on factors that will enable you to improve
your emotional intelligence
• Help you in understanding and collaborating with others
How does it work?
Step 1. Read each of the 20 items on the next page and rate yourself
according to the “rating scale” below.
this behavior 2 3 4 5 Occasionally
this behavior Sometimes
this behavior Frequently
this behavior Almost Always
behavior Step 2. On the scoring sheet provided after the self-assessment
questions, enter your answers for each question. Then add your
ratings across each row to produce an overall score for each
dimension (“A” to “E”). The reference page on interpretation will
help you understand what your scores mean. 1 Self-Assessment Questions:
_____ 1. I candidly share my own thoughts and emotions with others. _____ 2. I am able to build trusting relationships with others. _____ 3. I put myself in other people’s shoes to better understand why
way they do. they feel the _____ 4. I am honest with myself about my own needs and motivations. _____ 5. I generally assume that difficult situations will get resolved. _____ 6. I make others feel good about themselves and their work. _____ 7. I consider the feelings of others when or before I take action. _____ 8. I project a calm, reassuring manner that puts others at ease. _____ 9. I am flexible and adaptable when confronted with unexpected changes. _____10. I am able to think clearly and to stay focused when I am under pressure.
_____11. I am comfortable and confident when interacting with people at all levels of
_____12. I listen attentively to others.
_____13. I am conscious of the impact of my own emotions and behavior on others.
_____14. I respond to setbacks with renewed determination.
_____15. I am open to honest feedback.
_____16. I remain level-headed when I am feeling angry, frustrated, or worried.
_____17. I am able to be fully open, focused, and present when I talk with others.
_____18. I accurately read the emotions of others.
_____19. I readily change my mind when evidence suggests I may be mistaken.
_____20. I can think about negative feelings without becoming upset. 2 Worksheet: Scoring Your Self-Assessment
Directions: Add your ratings across each row to produce an overall score
for each dimension (“A” to “E”).
A. 1 ____ + 4____ + 11____ + 15____ Sum = _____ B. 8____ + 10____ + 16____ + 20____ Sum = _____ C. 5____ + 9____ + 14____ + 19____ Sum = _____ D. 3____ + 7____ + 13____ + 18____ Sum = _____ E. 2____ + 6____ + 12____ + 17____ Sum = _____ 3 Reference: Interpreting Your Assessment Results (See Table 1 “The
Emotional Competence Framework” in Goleman reading.)
A = Self-Awareness: People with higher scores on this dimension are able to recognize
and distinguish among the emotions they feel. They tend to accurately perceive their
strengths and weaknesses, and to present themselves with self-confidence.
B = Self-Regulation: Higher scores on this dimension indicate an ability to regulate
one’s emotions. People who have strong self-management skills rarely overreact or lose
C = Motivation: People with higher scores on this dimension have an optimistic outlook
on life which facilitates achievement of goals. They tend to bounce back quickly from
setbacks, and maintain a positive attitude even when faced with adversity.
D = Empathy: Higher scores indicate an ability to understand the emotions of others,
and what makes them tick. People with higher scores on this dimension are often
perceived as more considerate of others, more in touch with others, and therefore more
E = Social Skills: People with higher scores on this dimension communicate and interact
well with others. They approach others with genuine interest, and are excellent listeners. Further Developing your Emotional Intelligence (EI)
It is all very well to rate your EI across various dimensions, but you
shouldn’t stop there. If you leave recognized gaps unfilled, you are passing
up opportunities to improve your communication, your people management,
and your inspiration for others – in other words your leadership abilities.
Directions: Consider the results of your self-assessment and then plan for
improvements in the future.
- Which EI strengths could you leverage further in your work?
- Which EI dimensions could you improve? Specifically, what
improvement activities could you undertake to improve your score on
a dimension? What resources (people, books, training, etc.) could you
turn to for help? How will you know when you have improved?
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This note was uploaded on 02/06/2011 for the course ECON 101 taught by Professor Tom during the Spring '11 term at FH Joanneum.
- Spring '11