HRMN 302 Study Guide - Dr Gary Hunt HRMN 302 Study...

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Dr. Gary Hunt HRMN 302 Study Questions Proctored Examination 1. What are the three primary approaches for studying communication in organizations? How might each approach be used to develop a perspective to examining a specific organizational communication problem? 2. What is conflict and what role does communication fulfill in conflict? Conflict is the perceived differences that occur due to feelings, values, needs, and goals between individuals, organizations, oneself, or small groups. Individuals can be conflicted about reporting an ethical issue in the workplace, groups conflicts over the direction or a project, organizations face layoff decisions that cause internal conflicts, or external environmental conflicts between government regulations and the organization occur on a daily basis. Inevitably, individuals will face some sort of conflict either interpersonal or intrapersonal. Environments that encourage communication create an organizational culture in which conflict is welcomed as a form of innovative thinking. Conflict outcomes are reliant on the communication environment the organization fosters. Organizations who limit and constrict the context of conflict prompt the type of interactive communication used to resolve conflicts. If a company has a culture in which open debate and confrontations are to be avoided, conflict resolution more often than not will end with less collaboration and more intrapersonal latent feelings of conflict affecting productivity and teamwork and feeding burnout. On the other hand, organizations that encourage and value conflict for the purpose of improvement will see open communication between peers and management. The organizational culture for conflict does not completely influence the outcomes of conflict resolution. It also involves the individual tactics and communication orientations of those involved in the conflict. 3. What are the linkages between group success and organizational communication? Provide examples. A process as an attempt to have you understand a situation as I understand it, hoping  for a shared reality by characterized by openness, but I can also deliberately attempt  to have you understand a situation very differently from what I know the facts to be. Group success….
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4. How might “organizational communication” be defined? What are the important components to your definition? Organizational communication is the process through which organizations are created and in turn create and shape events. The process can be understood as a combination of process, people, messages, meaning, and purpose. Organizational communication is related to the competencies of individuals, their fields of experience, the communicative context, and the effects or results of interactions. Organizational communication is more than the daily interactions of individual’s within organizations. It is the process through which organizations create and shape events.
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This note was uploaded on 10/10/2011 for the course HRM 400 taught by Professor Mrs.redman during the Spring '11 term at University of Maryland Baltimore.

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HRMN 302 Study Guide - Dr Gary Hunt HRMN 302 Study...

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