Vocabulary - Chapter 1: Information society environment in...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 1: Information society – environment in which more jobs create, process, or distribute information than directly produce goods. The environment is characterized by mass production of information, which requires the constant learning of new activities and processes. Conceptual Age – environment in which inventive, empathic, big-picture capabilities are required for the most fulfilling jobs. Written and oral communication, inquiry, critical and creative thinking, quantities literacy, cultural knowledge, teamwork, synthesis of learning, and strong personal ethics are highly valued Organizational Excellence – ability of people to work together and utilize technology for creative solving of increasingly complex problems Communication Competency – composed of knowledge sensitivity, skills, and values. Competence arises from interaction of theory, practice, and analysis Knowledge Competency – ability to understand the organizational communication environment Sensitivity Competency – ability to sense organizational meanings and feeling accurately. Skills competency – ability to analyze organizational situations accurately and to initiate and consume organizational messages effectively Values competency – importance of taking responsibility for effective communication, thereby contributing to organizational excellence Human Communication Process – attempts to construct shared realties through social interaction Source/Receiver – individuals send messages as sources and receive messages as receivers. The process is often so rapid as to appear simultaneous Encoding/Decoding – message encoding is the process of formulating messages, choosing content and symbols to convey meaning. Messages decoding is the process of assigning meaning in the role of receiver to message symbols generated by the message source. Message – symbolic attempt to transfer meaning; the signal that serves as a stimulus for a receiver Channel – medium through which the message is transmitted Noise – distortion or interference that contributes to discrepancies between the meaning intended by the source of a message and the meaning assigned by the receiver Field of experience – set of specific experiences or background that all parties in communication bring to bear on the interaction Communication Context – environment for the communication interaction Effect – result, consequence or outcome of communication exchanges Shared Realities – meanings resulting from the communication process; attempts to have others understand our world as we do or as we intend for it to be understood and our efforts to comprehend the world of those around us. Organization - is a result of the process of organizing; dynamic system in which
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 8

Vocabulary - Chapter 1: Information society environment in...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online