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Quiz Chapters 1 - 6 (Fall 2011) (1)

Quiz Chapters 1 - 6 (Fall 2011) (1) - Name_Jennifer Mayo...

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Name:_____Jennifer Mayo_______________ HRMN 400: Human Resource Management: Analysis and Problems Quiz – Chapters 1 – 6 MULTIPLE CHOICE: Circle the correct answer for each question; each question is worth three (3) points.) 1. The products or services of HRM include the following EXCEPT: a. Organizational restructuring b. Job design c. Personnel planning d. Evaluating e. arbitrating 2. To maintain a competitive advantage, a company must have: a. Perceived customer value b. Performance management c. Offer uniqueness d. Diversification e. Both a and c 3. What does the term "prima facie" mean? 4. Which of the following cases dealt with "Age as the determinative factor"? 5. The Americans with Disabilities Act
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