ADM2372.Chap01 - ADM2372 Management Information Systems...

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1 ADM2372 Management Information Systems (MIS) Book: Business Driven Information Systems Chapter 1 Professor: Nour El Kadri
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2 Agenda The Organization Information System (IS) Management Information Systems (MIS) Information Technology (IT) Data, Information, & Knowledge Impact of IT on Business Functional Areas in Organizations IT Support & Organizational Levels IT-related Strategic Positions IT Efficiency vs. Effectiveness Porter’s 5 Forces Model IT-enabled competitive Advantage Porter’s 3 Generic Strategies Source: http://www.tepco.co.jp
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3 The Organization Source: http://en.kioskea.net/contents/entreprise/e-business.php3
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4 http://enablingbusiness.blogspot.com/2010/07/corporate-mission-vision- statements_11.html http://www.web-books.com/eLibrary/ON/B0/B58/023MB58.html Oil Company http://www.tiaraenergy.com/
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5 • Porter’s Value Chain – Value Creation
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6 BP Business process (BP) – a standardized set of activities that accomplish a specific task, such as processing a customer’s order http://blog.vovici.com/blog/?&&&Tag=Customer%20Experience&BBPage=1 Job Application business process definition using BPMN: http://www.infoq.com/articles/seven-fallacies-of-bpm
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7 IS Information systems (IS) is concerned with the information that computer systems can provide to aid an organization in defining and achieving its goals . It is also concerned with the processes that an enterprise can implement and improve using information technology (IT) 1 . 1.Source: http://computingcareers.acm.org/?page_id=9 http://www.hitachi-automotive.co.jp/en/products/cis/01.html
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8 MIS M anagement I nformation S ystems ( MIS ) is – “a business function just as marketing, finance, operations, and human resources are business functions” – “the function that plans for, develops , implements , and maintains IT hardware, software, and applications that people use to support the goals of an organization” http://www.it-solutions.siemens.com/b2b/it/en/global/industries/airports-aviation/Pages/airport-operations.aspx http://www.lockheedmartin.com/products/AutonomicLogisticsInformationSystem/index.html
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9 IT I nformation T echnology ( IT ) refers to anything related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies. Source: http://commons.wikimedia.org/wiki/File:Information_Systems_Architecture.gif
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10 Information Systems In Business Information Technology Information Systems Business Processes Organization Business Environnement Source: Alter, Steven, fig. 1.1
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11 http://www.ritholtz.com/blog/2010/12/hierarchy-of-visual-knowledge/ Data : Raw facts representing events such as business transactions Information : Data produced into a form that is meaningful and useful to human beings Knowledge : created by analyzing information; may lead to action
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12 Impact of IT on Business Reduce costs/ improve productivity: supply chain management,
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This note was uploaded on 10/10/2011 for the course ADM 2372 taught by Professor El-kadri during the Fall '11 term at University of Ottawa.

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ADM2372.Chap01 - ADM2372 Management Information Systems...

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