BUS 272 Ch 1 Introduction

BUS 272 Ch 1 Introduction - 12/09/2011 Organization...

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Unformatted text preview: 12/09/2011 Organization Behaviour Chapter 1 & Introduction Why you should care about OB Who is your “working with people” idol? What made this person exceptional? 1 12/09/2011 What is Organizational Behaviour? “A field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations; the aim is to apply such knowledge toward improving organizational effectiveness” What is an organization? Consciously coordinated social unit, composed of a group group of people, that functions on a relatively continuous basis to achieve a goal or set of goals 2 12/09/2011 Why Does OB Matter? 50 40 <10 EEs 10+ EEs 30 20 10 0 1990 2010 • How many will have the same problems as Sequel Naturals? What comes first? Superior financial performance linked with good workplaces The results… Sales Market Value Val Turnover Profit Absenteeism 3 12/09/2011 “But I’m not a manager” • Interpersonal skills & individual differences (Ch 2) • Satisfaction versus Engagement (Ch 3) • Motivation (Ch 4 & 5) And in Groups… • Teams (Ch 6) • Communication (Ch 7) • Power & Politics (Ch 8) • Conflict & Negotiation (Ch 9) At the ORG level… • Organization Culture (Ch 10) • Leadership (Ch 11) • Decision making, creativity, Decision g, ethics (Ch 12) 4 12/09/2011 An important concept… • Organization citizenship behaviour Behavioural science Psychology Contribution Learning Motivation Perception Training Leadership effectiveness Job satisfaction Individual decision making Performance appraisal Attitude measurement Employee selection Work design Work stress Unit of analysis Output E x h i b i t Individual Group dynamics Work teams Communication Power Conflict Intergroup behaviour Sociology Formal organization theory Organizational technology Organizational change Organizational culture Social psychology Group Behavioural change Attitude change Communication Group processes Group decision making Comparative values Comparative attitudes Cross-cultural analysis Organization system Study of Organizational Behaviour 1 2 P a g e Anthropology Organizational culture Organizational environment Political science 1 8 Conflict Intraorganizational politics Power It all depends… 5 ...
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This note was uploaded on 10/10/2011 for the course BUS 272 taught by Professor Echo during the Spring '11 term at Simon Fraser.

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