JUPITER SYSTEM SINGAPORE: THE HIRING
There were six candidates, short-listed from 10. All six candidates were from diverse
backgrounds with different abilities, personalities, and expectations. The selection would involve
a matching process between the individual and job requirements, organizational culture and
From company background, Jupiter System Singapore was a subsidiary of a North American
software company that specialized in developing Enterprise Resource Planning (ERP) solutions
for logistic service providers. The Singapore subsidiary was established in 1994 with a mission
to penetrate the fast growing markets in the Asia Pacific region, including China.
Over the next five years, from 1994 to 1999, the company enjoyed steady growth in the local
market with positive revenues. In 1998, the company clinched about 22 deals, of which 17 were
from Singapore, while the other five were from Malaysia, Indonesia, Thailand, and Hong Kong.
At the end of 1999, the company employed about 15 new employees: five sales employees, eight
consultants and developers, who formed the project and technical team, and two administrators.
And there was local market saturation caused global economic slowdown that affected the
market performance in 2000.
Christine Ng, one of the local pioneers who joined the company in 1995 as Product Manger and
became Project Manger in 1997, was moved to the top. In 2000, she became Director of
Operations in charge of the profitability of the Singapore operation including the sales division.
Alice White, Chief Operation Officer, who worked at the company’s headquarters in San