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Discussion classes - MNG 2016 General Management Presenting...

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9/19/2011 1 MNG 2016 General Management MRS K STANDER [email protected] Presenting Lecturer: 1. AN OVERVIEW OF THE CONTENT OF THIS MODULE. 2. PREPARATION FOR THE EXAMINATION. 3. THE FORMAT OF THE EXAMINATION PAPER. OBJECTIVES OF THE GROUP DISCUSSION CLASS
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9/19/2011 2 STUDY UNITS: Introduction to general management The evolution of management theory Managing in a changing environment Managerial decision making Information management Planning Organising Leading Control Ethics and corporate social responsibility INTRODUCTION TO GENERAL MANAGEMENT STUDY UNIT 1 / CHAPTER 1, SMIT & CRONJE, 2011:4-22 6 INPUT TRANSFORMATION OUTPUT Resources Human Financial Physical Information Performance Goals Products/Services Productivity Profit Organising Controlling Planning Leading
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9/19/2011 3 WHAT IS AN ORGANISATION? System, consisting of value adding elements that work together to reach a common goal & purpose. VALUE? VALUE IS CREATED IN THE MIND OF THE CUSTOMER. HOW? By satisfying the EVER CHANGING needs of society. EXAMPLE CREATING VALUE WITH POLC
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9/19/2011 4 Creating VALUE: INPUTS Natural Resources
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9/19/2011 5 Organisational Resources (Production Factors) Physical Resources: Land & Natural Resources Financial Resources: Capital (Financial Means) Human Resources Labour (Physical & Mental) Information & Knowledge Resources Entrepreneurship, Creativity, Know How Raw Material Sugar Colouring Wax Glucose Bag Starch EXAMPLE INPUTS Business adds Value by using its RESOURCES during its PROCESSES
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